Refreshing Property Data

External data sources update at different intervals. Here is how to refresh the data for a property.

Manual refresh

Open the property and click the Refresh Data button. This re-queries all six external sources and replaces the stored data with the latest results. The refresh typically takes 5-15 seconds.

When to refresh

  • Before starting a new valuation — Ensure you have the most current data
  • After a known data update — For example, after a new EPC is lodged or a Land Registry transaction completes
  • If data seems stale — Street View images and planning data update periodically

Update frequency by source

SourceTypical update frequency
EPCWhen a new certificate is lodged (on sale, let, or construction)
Land RegistryMonthly batches, 2-4 month lag
Flood RiskAnnually by the Environment Agency
PlanningVaries by local authority (daily to monthly)
VOARating list revaluation every 3 years (next: 2026)
Street ViewGoogle updates imagery on a rolling basis (typically every 1-3 years)

Data persistence

Fetched data is stored against the property record. It is not re-fetched automatically. This means your valuation report will reference the data as it was at the time you last fetched — which is the correct approach for audit trail purposes.

If you need to demonstrate that you used current data at the valuation date, refresh the data on or close to your effective valuation date and note this in your report.

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